Benefits:
- Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Alicia Rogers - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Reinforce customer relationships by providing prompt, accurate and friendly customer service.
- Follow up with customers as needed via phone, email and general correspondence. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Collect/process payment and payment changes
- Assist team with various service duties including explaining discounts, helping with claims or making small policy changes
QUALIFICATIONS:
- Dedicated to customer service by utilizing organizational skills
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving within a highly regulated industry
- Ability to handle office equipment (i.e. phone systems, scanning, Microsoft office systems, etc)
- Have a Property & Casualty license or willing to obtain one
BENEFITS:
- Hourly pay plus commission/bonus
- Growth potential/Opportunity for advancement within my office
- Paid Friday off per month that does not count against your normal time off
- Paid time off (vacation and personal/sick days)
- 5% 401(k) match
- Paid life insurance and supplemental health insurance
Compensation: $35,000.00 - $45,000.00 per year
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Alicia Rogers - State Farm Agent
Are You Driven & Ambitious?
We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Johnstown, CO.
- Our office is open 9 am - 5 pm.
- I am a proud graduate of University of Nebraska at Kearney.
If you want a career, not a job, then we encourage you to apply.
Company Website: www.aliciaismyagent.com
(if you already have a resume on Indeed)